Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, services, and SMS messaging programs operated by Fairway Freight (“we,” “us,” “our”), including shipmyclubs.com and the Clubhouse member portal. By using our services or opting in to receive text messages from us, you agree to these Terms.

1. Service Description

Fairway Freight provides golf club shipping services for individuals and partner private country clubs. Our services include shipment booking, carrier label generation, pickup scheduling, real-time tracking, member billing, and customer support. We use multiple major carriers (FedEx, UPS) to fulfill deliveries.

2. Account Eligibility

You must be at least 18 years old to use our services. By creating an account or booking a shipment, you represent that you meet this age requirement and that the information you provide is accurate and complete.

3. Booking and Shipping

Shipping rates are quoted at booking and reflect carrier estimates plus our service fee. We reserve the right to decline shipments that violate carrier policies or applicable law. Delivery time estimates are not guarantees; actual delivery is subject to carrier availability and transit conditions.

You agree not to ship items prohibited by carriers or law, including but not limited to: hazardous materials, perishable goods, illegal substances, firearms (without proper licensing), or any item exceeding stated bag size and weight limits.

4. Payment

Payment is due at the time of booking unless your account is on a monthly statement billing arrangement (available to partner Clubhouse organizations). For credit card payments, we use Stripe to securely process transactions; we do not store full card details on our servers. Refunds for voided shipments are processed per our refund policy.

5. Mobile Messaging Program

Fairway Freight operates a transactional and informational SMS / text messaging program (“Messaging Program”) to keep customers informed about their shipments. By opting in, you agree to the following terms specific to the Messaging Program:

5.1 Program Description

The Messaging Program sends text messages related to your shipment lifecycle, including:

• Booking Confirmation — sent immediately after you book a shipment, confirming pickup details
• Pickup Confirmation — sent when the carrier picks up your clubs
• In Transit — sent during transit to confirm progress and estimated delivery
• Delivery Confirmation — sent when your clubs are delivered
• Review Request — sent 24–48 hours after delivery, asking for your feedback

Typical message frequency is 4–5 messages per shipment lifecycle. You will not receive SMS for shipments you did not book.

5.2 Opt-In Process

To receive SMS messages, you must explicitly opt in by checking the “Send me text updates” checkbox when booking a shipment on shipmyclubs.com or through the Clubhouse member portal. The checkbox is unchecked by default. By checking it, you provide express consent under the Telephone Consumer Protection Act (TCPA) for Fairway Freight to send you transactional and informational text messages at the mobile number you provide.

Authorized partner clubs may opt in members on their behalf only with prior member consent, recorded in their internal systems. We provide an audit-ready opt-in field on the roster import form for this purpose.

5.3 Opt-Out

You may opt out of the Messaging Program at any time by replying STOP (or UNSUBSCRIBE, END, QUIT, or CANCEL) to any message you receive from us. Upon receiving your opt-out, we will:

• Send a single confirmation reply acknowledging the opt-out
• Immediately cease sending you SMS messages from the Messaging Program
• Preserve your opt-out record permanently in our audit log

5.4 Help and Support

For help, reply HELP to any of our messages or contact us at team@shipmyclubs.com or (918) 900-2572.

5.5 Carrier Charges

Standard message and data rates may apply, depending on your mobile carrier and plan. Fairway Freight is not responsible for these charges. Contact your wireless carrier for details.

5.6 Carrier and Service Limitations

We support major US wireless carriers including AT&T, Verizon, T-Mobile, US Cellular, and most regional carriers. Carriers are not liable for delayed or undelivered messages. Our Messaging Program is intended for use within the United States only.

5.7 Privacy

Your mobile number, opt-in records, and message-related data are handled in accordance with our Privacy Policy. As stated there: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent records are excluded from any category of information that may be shared with third parties.

6. Limitation of Liability

To the maximum extent permitted by law, Fairway Freight is not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of our services. Our total liability for any claim is limited to the shipping fees you paid for the affected shipment. Carrier liability for lost or damaged items is governed by the carrier’s own terms; we facilitate claims against the carrier on your behalf where applicable.

7. Changes to Terms

We may update these Terms from time to time. Material changes (including changes affecting the Messaging Program) will be communicated to active users via email and posted on this page with an updated effective date. Continued use of our services after the effective date constitutes acceptance.

8. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Tulsa County, Oklahoma.

9. Contact

Questions about these Terms? Contact us at:

Fairway Freight
9854 N 145th E Ave
Owasso, OK 74055
Email: team@shipmyclubs.com
Phone: (918) 900-2572