Terms Of Use & Privacy Policy
Payment Information
When you book a shipment or purchase a service, our payment processor, Stripe, Inc., collects and processes your payment card information. Fairway Freight does not receive or store your full card number, CVC, or expiration date on its own servers; Stripe returns only a tokenized reference and limited details (such as the card brand and last four digits) that we use to identify the card and display it back to you.
With your authorization at booking, Stripe securely stores a reusable payment credential so we can charge your card for the booked shipment and for later, off-session adjustments described in our Terms of Service — for example, a size or weight adjustment when a bag exceeds its booked tier, an address correction, or an additional charge passed through from the carrier. We will notify you with an itemized breakdown of any such charge. You may remove a stored payment method or revoke this authorization, once no balance is outstanding, by contacting us at team@shipmyclubs.com.
Stripe processes this information as an independent processor under its own privacy policy. We use your payment data only to process the transactions and adjustments you authorize and to help prevent fraud; it is never sold or shared for third-party marketing.
SMS / Mobile Messaging Privacy
When you opt in to receive text messages from Fairway Freight (e.g., shipment status updates, delivery confirmations, review requests), we collect your mobile number along with the consent record (timestamp, IP address, opt-in source URL, and browser user-agent). This information is used solely to deliver the messages you opted in to and to maintain a regulatory audit trail under the Telephone Consumer Protection Act (TCPA) and FCC rules.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information collected by Fairway Freight exclude text-messaging originator opt-in data and consent records — this information will not be shared with any third parties.
You may opt out of SMS messaging at any time by replying STOP (or UNSUBSCRIBE / END / QUIT / CANCEL) to any of our messages. Reply HELP for support information. Standard message and data rates may apply. Message frequency varies based on your shipment activity — typically 4–5 messages per shipment lifecycle (booking confirmation, pickup confirmation, in-transit update, delivery confirmation, and a post-delivery review request).
For questions about our SMS practices, contact us at team@shipmyclubs.com or call (918) 900-2572. Our complete Terms of Service covers our messaging program in full detail.